In the case you succeeded on the test, but didn’t receive the confirmation email

If this should happen, please consider the following:

• The mail may have been automatically sorted into your junk mail folder.
  Please confirm:
  Sign-in to your email service and check your junk mail folder.
• Your email service’ junk mail filter settings may automatically erase any emails upon delivery.
• You may have incorrectly entered the email address.
　　

You may be assured that all final check [test] results are kept on the STARS database. So, if there is a problem concerning receipt of the course completion confirmation email, please contact us with the required information and we can arrange a copy for you.
Please email us the following:

1　Name
2　Date test was completed
3　Email address
4　Contact telephone number
5　If you’ve already pre-arranged the practical skills training portion, the start date and the member dive shop’s name.

Email to:　　　info@net-diver.org